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Our Work
At JJR, we believe that meaningful change starts with people, and the proof is in the results. As a diverse, woman-owned and women-led strategic impact consulting firm, we are strongly committed to driving meaningful, inclusive organizational change. Our clients come to us with complex challenges, from navigating leadership transitions to strengthening team culture and improving communication.
Grounded in both lived and learned experiences of inequity, our team integrates research informed strategies and best practices to drive organizational change. Through customized approaches, hands-on facilitation, and a people-first mindset, we help organizations move forward with clarity, confidence, and purpose.
In the case studies below, you’ll see how our firm partnered with organizations across industries to build stronger teams, develop effective leaders, and drive sustainable growth. These stories highlight not only the outcomes, but the thought process and personal attention that define our work.
Explore how we help our clients lead with purpose, align around values, and create thriving workplace culture.
Case Studies
DPH — Office of Population Health
2023 – 2024
Scope: Registrar of Vital Records succession & transition.
Our Impact:
- Supported the Assistant Commissioner and Director of the Office of Population Health in a smooth transition of retiring Registrar of Vital Records.
- Developed senior management vision for the future of the Registry of Vital Records.
- Developed a success profile, screened candidates, and facilitated an equitable interview process—delivering a short-list of three high-caliber finalists ahead of schedule.
- Conducted stakeholder interviews to identify mission-critical risks and craft a future‐state vision.
- Screened resumes and conducted initial phone screens, recommended best candidates to interview.
Massachusetts Division of Banks
2023 - 2024
Scope: DEI-focused recruitment services
Our Impact:
- From Oct ’23-Sept ’24 the team conducted: 735 candidates’ resume review; 105 phone screens; hiring of 30 staff; 49 new hire check-ins; 24 supervisor check-ins.
- Coordinated candidate resume screening processes, conducted phone screening interviews, developed interview questions for all rounds of interviews, and scheduled interview teams.
- Brought an equity lens that centers diversity, equity, inclusion, belonging and accessibility to personnel planning, position development, hiring, onboarding, and succession planning.
- Conducted quality improvement assessments to continually improve hiring processes.
- Delivered training to hiring managers/team to improve hiring and retention outcomes.
- Prepared detailed hiring, planning, and tracking tools to ensure positions were hired effectively, efficiently, and within anticipated timelines.
Developed and implemented recruitment plans prioritizing diverse and talented candidates.
DPH — Bureau of Health Professions Licensure
2022 – 2023
Scope: Integrating 13 boards from the Department of Occupational Licensure.
Our Impact:
- Integrated 19 new staff and 11 board structures into BHPL, updating org charts, Form 30s, and MQs.
- Provided mentoring and change-management support that ensured uninterrupted licensure services.
- Delivered current vs. future-state gap analysis and a phased transition roadmap.
- Updated current operating structure to reflect future following expansion.
- Updated BHPL organizational and staffing structure to reflect/support this expansion.
- Developed guidance and mentoring support during the transition period.
